Please be sure to review our updated operational services, associated fees, and service level agreements (SLAs). If you have any general inquiries or would like to submit a request regarding these services, kindly reach out to the appropriate team by submitting a case. They will be more than happy to assist you.
| Issuing tax vouchers per country | Fee charges | Indicative SLA | General comments |
| Germany | EUR 135 | No SLA | We cannot provide ETA about this type of tax vouchers, and Saxo have no influence about the timeline. From experience it can take from 6 months to a year or longer to obtain it. Unfortunately, no promises can be made about this type of voucher. To be requested with Corporate Actions via SaxoPartnerConnect. |
| France | EUR 35 | Up to 5 weeks | To be requested with Corporate Actions via SaxoPartnerConnect |
| Switzerland | EUR 35 | Up to 5 weeks | To be requested with Corporate Actions via SaxoPartnerConnect |
| Denmark | EUR 35 | Up to 5 weeks | To be requested with Corporate Actions via SaxoPartnerConnect |
| Ireland | EUR 35 | Up to 5 weeks | To be requested with Corporate Actions via SaxoPartnerConnect |
| Austria | EUR 35 | Up to 5 weeks | To be requested with Corporate Actions via SaxoPartnerConnect |
| Sweden | EUR 35 | Up to 5 weeks | To be requested with Corporate Actions via SaxoPartnerConnect |
| Belgium | EUR 35 | Up to 5 weeks | To be requested with Corporate Actions via SaxoPartnerConnect |
| Spain | EUR 35 | Up to 5 weeks | To be requested with Corporate Actions via SaxoPartnerConnect |
| Netherlands | EUR 35 | Up to 5 weeks | To be requested with Corporate Actions via SaxoPartnerConnect |
| Correcting positions historical prices/value dates | USD 10 | 3 working days or more | The fee is charged per ISIN. As this is a manual operation, depending on the number of changes, the process can take 3 working days or more provided all the relevant details are correctly filled from the very beginning. To be requested with Security transfers - partners of Saxo via SaxoPartnerConnect |
| Realignment of Securities from one exchange to another exchange due to example: Delisted-, restricted- or Non-tradeable security, if possible. | EUR 200 | 7 working days or more | The fee is charged per ISIN It can take 7 week or more to move the securities between the markets as it depends on the Custodian to complete the movement. In some case the Custodian rejects the movement if there’s no link between the exchanges, which in such cases the request will not be supported. To be requested with Corporate Actions via SaxoPartnerConnect |
| De-registration of PDF shares | Free of cost | 7 working days or more | To be requested with Security transfers - partners of Saxo via SaxoPartnerConnect |
| Transfer out of Stock/Bonds/Mutual Funds | 25 EUR | Depends on the responsiveness of the receiving Counterparty |
The fee is charged per ISIN and applicable to all instruments across all markets. To be requested with Security transfers - partners of former BinckBank |
| Writing off instruments (any instruments) | EUR 50 | Up to 3-4 weeks | The fee is charged per instrument. The write off form has to be filled and signed by the end-client. This fee has been introduced on 1st March 2024. The form should be submitted via a case to Client Service. |