Help center
for Independent Asset Managers
Please Note: The site is scheduled to be decommissioned on the 1st of
March 2026. The content has been moved to SaxoConnect, for
more information, please contact your Account Manager.
Suggested articles
- Get to know the SaxoConnect platform
- EOD (End-Of-Day) files
- How do I onboard customers to Saxo Bank's platforms after the migration?
- Contact between end-customers and Saxo Bank
- Important changes in the deficit procedure, option trading and margin
- Regulatory compliance: customer due diligence (CDD) reviews
Browse all topics
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About Saxo Bank
- Who is Saxo Bank and do they hold a Dutch banking license?
- When will BinckBank become Saxo Bank?
- What is the credit rating of Saxo Bank?
- How will BinckBank’s partnership with Saxo Bank impact me and my end-customers?
- Will BinckBank still operate under a Dutch banking license?
- Will my end-customers' assets still be protected by the Dutch deposit guarantee scheme?
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News
- 24.06.2024 Legal merger between BinckBank N.V. and Saxo Bank A/S effective 1. July 2024
- Monthly Product Updates (MPU) - Archive
- 21.05.2024 Update from Saxo to IAM end-clients of Saxo's general terms and conditions as part of the merger
- 08.05.2024 Update to Saxo's general terms and conditions as part of the merger of BinckBank N.V. with Saxo Bank A/S
- 01.05.2024 FAQ - Update on legal merger between BinckBank N.V. and Saxo Bank A/S
- 25.03.2024 The Saxo Bank Group considers legal merger of BinckBank N.V. with Saxo Bank A/S
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Deposit & withdraw money
- An update to the process of external bank account registration
- Why can’t I withdraw money for my end clients in SaxoConnect?
- Understanding the restrictions on third-party transfers
- In what circumstances can it take longer than two working days for my end-customer to receive money?
- How long does it take for a money transfer to my Saxo Bank account to be processed?
- How can a new account be registered for withdrawals?
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After the migration to Saxo Bank
- How do I onboard customers to Saxo Bank's platforms after the migration?
- Contact between end-customers and Saxo Bank
- Important changes in the deficit procedure, option trading and margin
- Regulatory compliance: customer due diligence (CDD) reviews
- Checklist with minimum Corporate Onboarding requirements
- Checklist of requirements for onboarding new corporate clients
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The migration to Saxo Bank
- Model Manager - FAQ
- Why are my contact details different from my BinckBank accounts?
- What do all of the different IDs or identifiers Saxo uses with my account mean?
- Communication package for your end-customers
- Important steps during the migration
- What happens to my end-customers' accounts?
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Migration communication archive
- 2022 11 01 GIRO models – option to postpone rebalancing scheduled for tomorrow – please revert (email notification from Saxo to GIRO users)
- 2022 10 31 Migration to Saxo Bank – UPDATE (Email notification from Saxo to migration wave two independent asset managers)
- 2022 27 10 Reminder - please review your GIRO models before rebalancing on 2 November (email notification from Saxo to GIRO users)
- 2022 10 14 Migration: watch this week’s webinar recordings, onboarding procedures from next week and recap of key instructions (Email notification from Saxo to migration wave two independent asset managers)
- 2022 10 13 Your models have been migrated from GIRO to Model Manager – please review by end October (email notification from Saxo to GIRO users)
- 2022 10 05 Reminder: Migration to Saxo Bank and SaxoConnect end of October (Email notification from Saxo to migration wave two independent asset managers)