Until the migration, you can reach to our BrokerDesk in via +31 20 225 6080 (NL) and +32 3 303 3160 (BE).
After the migration to Saxo Bank, you will continue to receive the same level of highly personalised service you enjoy today with BinckBank. Our team of specialists remains dedicated to supporting independent asset managers from our offices in the Netherlands and Belgium.
The coverage for trading and order/instrument management will migrate from Binck’s BrokerDesk to Saxo’s Global Sales Trading team. If you have questions regarding our services or need support, please reach out to our Institutional Services Desk.
Global Sales Trading (GST)
GST is a front-office team of client facing staff that provides 24-hour institutional grade trading support and execution coverage. The team is located in four hubs across Europe and Asia providing multi-asset coverage in multiple languages.
GST services:
- Bespoke trading and settlement
Placement of specialist order types, bespoke algo orders, pre/post market US equities, option combos, orders with bespoke settlement criteria (AA/TAS), Mutual Fund Switch Orders.
- Trading of ‘offline’ instrument types
Placement of orders in offline instruments such as Structured Products, Mutual Funds and Bonds.
- Order execution queries
Order rejections, order routing queries, margin pre-checks, exposure limitations, instrument/client configuration.
- Management and oversight of bespoke margin/exposure terms
Negotiation and globally co-ordinated management of bespoke margin and exposure terms.
- Platform support and training
Time sensitive platform support, ad-hoc individual or team training.
- Distribution of market research and access to Saxo’s market strategists
Multi-asset daily research and strategic commentary, client events, direct access to Saxo Strategy team.
Meet SaxoStrats at SaxoStrats | Investment News and Expert Analysis | Saxo Group (home.saxo)
Read macro news and analysis at Macro Analysis & Macroeconomic News | Saxo Group (home.saxo)
Contact GST:
Local phone numbers to access the global team:
NL: +31 (0) 20 225 5989
BE: +32 (0) 3 500 5233
Email: GSTAmsterdam@saxomarkets.com
Instant Messenger; Saxo Platform & Bloomberg IB chat
Contact Institutional Services
NL: +31(0) 20 225 60 90
Please create cases via SPC. You can find the service model, SLAs and information about cases here.
BE: +32 3 500 52 30
Please create cases via SPC. You can find the service model, SLAs and information about cases here.
Opening hours
The Institutional Services Desk is open on trading days from 8.30 a.m. – 5.30 pm. You can reach our GST team 24 hours a day, 6 days a week.
Visiting addresses
Barbara Strozzilaan 310
1083 HN Amsterdam
Netherlands
Italiëlei 124, Bus 101
2000, Antwerp
Belgium
Website Saxo Bank Institutional: https://www.home.saxo/institutional-and-partners