How will digital onboarding for private customers work?
From the migration date, your private, single account customers will benefit from full STP and Saxo’s digital onboarding flow. All customer types are onboarded under the legal entity of BinckBank N.V., like you have been used to.
Onboarding private customers
Opening private, single accounts through Saxo’s digital onboarding flow allows for account applications to be processed swiftly, on the condition that all documents provided meet the specified documentation requirement.
The process starts with a pre-onboarding flow where you select your investment management type and language.
You also determine if you submit the onboarding application together with your customer or if the customer will do the submission.
As part of the process, the system generates a personal onboarding link for each new customer which you can easily share.
You can keep track of the onboarding status of your private account applications in SaxoPartnerConnect.
How will the onboarding of corporate, joint and minor accounts work?
Corporate, joint and minor accounts are onboarded to Saxo’s infrastructure using a paper-based client application form (CAF). All customer types are onboarded under the legal entity of BinckBank N.V., like you have been used to.
View the client application forms at our help centre.
You start the onboarding of corporate, joint and minor accounts from case management in SaxoPartnerConnect. You also keep track of the onboarding status of your corporate, joint and minor account applications in SaxoPartnerConnect.
Important documentation for onboarding
Find other important documentation for onboarding including terms and conditions and client agreement for Tripartite Services at the help centre.
When do I start using the onboarding processes to onboard new customers to Saxo’s platforms?
One week prior to migration of client assets (cash and securities), you can start using the digital onboarding flow for private customers and paper-CAF flows for corporate, joint and minor accounts.
At this time, your employees will have access to SaxoPartnerConnect. Read more about key steps during migration.
What happens to customer applications started on the Binck side which have not been completed?
Your open onboarding cases started on the Binck side will be picked up and finalized on Saxo’s side. You’ll be able to check onboarding of those cases in SaxoPartnerConnect.
Can I onboard customers via Open API
You will be able to onboard private, single customers via Saxo’s onboarding API during April 2022. The integration will be dealt with on an individual basis. Please contact your account manager.