All
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About Saxo Bank
- Regulatory compliance – ongoing client due diligence
- Who is Saxo Bank and do they hold a Dutch banking license?
- When will BinckBank become Saxo Bank?
- What is the credit rating of Saxo Bank?
- How will BinckBank’s partnership with Saxo Bank impact me and my end-customers?
- Will BinckBank still operate under a Dutch banking license?
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The migration to Saxo Bank
- Important steps during the migration
- What happens to my end-customers' accounts?
- How will my end-customers’ positions and orders be transferred?
- When will we receive the client IDs?
- How do I or my end-customers set a new password?
- How do I access the new platform?
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After the migration to Saxo Bank
- How do I onboard customers to Saxo Bank's platforms after the migration?
- Communication from Saxo Bank to end-customers
- Important changes in the deficit procedure, option trading and margin
- Service and contact with Saxo Bank
- Stay informed and receive research and market updates
- Will I still be able to see historical data and access the BinckBank platforms?
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Deposit & withdraw money
- Why is it not possible to transfer money from a bank account in another name?
- In what circumstances can it take longer than two working days for my end-customer to receive money?
- How long does it take for a money transfer to my Saxo Bank account to be processed?
- How can a new account be registered for withdrawals?
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Migration communication archive
- 2022 04 14 Update on migration and ongoing client due diligence (Email notification from Saxo to all independent asset managers)
- 2022 02 14 More information regarding the migration to Saxo Bank (Email notification from Binck to all independent asset managers)
- 2022 02 02 Customer access to SaxoPortfolio - please provide missing customer email address and mobile phone numbers by 23 February 2022 (DBA message to wave two independent asset managers)
- 2022 01 10 Customer access to SaxoPortfolio - please provide missing customer email address and mobile phone numbers by 21 Jan 2022 (DBA message from Binck to wave one independent asset managers)
- 2021 12 22 New EOD files as part of migration to Saxo systems (Email notification from Binck to wave one independent asset managers)
- 2021 12 17 Update on migration terms and conditions – new price plans (DBA message from Binck to all independent asset managers)