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  • About Saxo Bank

    • Regulatory compliance – ongoing client due diligence
    • Who is Saxo Bank and do they hold a Dutch banking license?
    • When will BinckBank become Saxo Bank?
    • What is the credit rating of Saxo Bank?
    • How will BinckBank’s partnership with Saxo Bank impact me and my end-customers?
    • Will BinckBank still operate under a Dutch banking license?
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  • The migration to Saxo Bank

    • Important steps during the migration
    • What happens to my end-customers' accounts?
    • How will my end-customers’ positions and orders be transferred?
    • When will we receive the client IDs?
    • How do I or my end-customers set a new password?
    • How do I access the new platform?
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  • After the migration to Saxo Bank

    • How do I onboard customers to Saxo Bank's platforms after the migration?
    • Communication from Saxo Bank to end-customers
    • Important changes in the deficit procedure, option trading and margin
    • Service and contact with Saxo Bank
    • Stay informed and receive research and market updates
    • Will I still be able to see historical data and access the BinckBank platforms?
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  • New platforms

    • Get to know the SaxoPartnerConnect platform
    • General information
    • Get to know the SaxoPortfolio platform
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  • Important documentation

    • Terms and conditions of Tripartite Services
    • Documentation for end-customers
    • Client application forms
    • Margin Requiring Products
    • Where can I read about the general banking conditions?
    • Privacy declaration
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  • Deposit & withdraw money

    • Why is it not possible to transfer money from a bank account in another name?
    • In what circumstances can it take longer than two working days for my end-customer to receive money?
    • How long does it take for a money transfer to my Saxo Bank account to be processed?
    • How can a new account be registered for withdrawals?
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  • Pricing

    • What are the new price plans?
    • How will service fees or all-in fees be settled during and after the transition to the Saxo platform?
    • How will interest be settled during and after the transition to the Saxo platform?
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  • Connectivity and integration

    • EOD (End-Of-Day) files
    • Receive tailored multi-asset liquidity via a FIX API
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  • Webinars and platform tutorials

    • Platform tutorials
    • IAM webinars - archive
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  • Migration communication archive

    • 2022 04 14 Update on migration and ongoing client due diligence (Email notification from Saxo to all independent asset managers)
    • 2022 02 14 More information regarding the migration to Saxo Bank (Email notification from Binck to all independent asset managers)
    • 2022 02 02 Customer access to SaxoPortfolio - please provide missing customer email address and mobile phone numbers by 23 February 2022 (DBA message to wave two independent asset managers)
    • 2022 01 10 Customer access to SaxoPortfolio - please provide missing customer email address and mobile phone numbers by 21 Jan 2022 (DBA message from Binck to wave one independent asset managers)
    • 2021 12 22 New EOD files as part of migration to Saxo systems (Email notification from Binck to wave one independent asset managers)
    • 2021 12 17 Update on migration terms and conditions – new price plans (DBA message from Binck to all independent asset managers)
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